Allows secure remote access to your computer for our support staff

QuickSupport is a remote control program that allows our support team temporary remote access to your computer if you are having problems with our tracer application or with Shamir Online.

Download QuickSupport

QuickSupport Client — 2.0Mb

This program does not make any changes to your computer, nor does it allow us (or anyone else) to access your computer without your knowledge.

Shamir QuickSupport is a badged version of the TeamViewer QuickSupport program. TeamViewer uses the Web to create a secure connection between the QuickSupport program running on your computer and our support staff. It works through firewalls and doesn’t require any installation, making it quick and easy to get the connection up and running.

You can find out more about TeamViewer by visiting the TeamViewer website.


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